Shipping

Processing Time

Our current estimated processing times are:

1-3 business days
Please note that this does not include holidays and weekends.

Note: Orders shipped to Puerto Rico, Virgin Islands, Hawaii, Guam and Alaska cannot be delivered via express.

* Free Express Shipping On all Order Above $100 On US.
If you have any questions, please let us know at cosmocarat@gmail.com!

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Returns 

Things don't always go the way they're supposed to, we toootally get it!

We are happy to help you with any Cosmo Carat products within 30 days from the day it was received.

Returns requested after 30 days of the received date may still be eligible for an Inkbox credit, though we do not accept returns for orders that are over 90 days old.

Unfortunately, at this time, we are only able to process refunds for orders within North America (Canada and the United States). Please reach out to us at cosmocarat@gmail.com if you have any questions about your order.

*In cases of refunds, please note that your original shipping charges will not be refunded.

Defective Products or Issues With Tattoo Application

Follow the instructions below, and send us a photo of the products that aren't quite right. After we receive your inquiry, our team will take a look at your order and share the next steps with you!

• Your order number
• The product(s) with the issue
• The issue or defect you encountered
  
  

How do I reach out about a credit or refund?

It’s super simple! Send us an email at cosmocarat@gmail.com or let us know using the chat widget on this page. Don’t forget to include:

• Your order number
• The products and quantity you’re reaching out about
• The reason you’re hoping to get a refund
  Our team will take a look at your order and share the next steps with you.